Testimonials

The Directors at Gravity have over 30 years experience in the collections, credit management and debt collection industry.
Our clients range from small businesses to multi-national companies.

 See our client testimonials and judge for yourself.

"I can state – with absolute surety (and wide-eyed surprise) that Gravity have performed remarkably."

“Against a multitude of similar companies – all offering an ‘outsourced solution’ – I must admit my expectations were not high. After 25 years of listening to sales teams trumpet their ‘unrivalled ability’, ‘relentless enthusiasm’, and producing endless statistics to support their stellar projections – I thought I had endured enough failed promises and missed targets to see me well into a pauper’s grave.

However – Difficult. In fact, I would say near ‘impossible Clients’ have been wholly subdued by the ‘force of Gravity’.

I can’t ever remember writing such a glowing report on someone’s performance. It might be easier to inform you how we read some of the initial e-mails from Clients confirming payment schedules, etc with a dose of incredulity. But the payments then arrived. On time. In full.

How? I cannot say for sure. Suffice to say that I can not recommend your service more highly”

SK, Group MD, Cleaning company, London

"Gravity have delivered excellent improvements to our ledger position, increased our cash flow and reduced debtor days."

“Maintaining customer relations is a key concern for us but they have managed and built relationships while collecting our money operating on a confidential basis. I recommend their services to anyone wanting to improve cash flow.”

RB, Operations Director – West Midlands

"I prefer to go by recommendations where possible and Gravity Credit Control was recommended to me by several of my professional connections in Worcestershire."

“I was thoroughly impressed with their service, level of communication and the speed at which the matter was resolved. I would have no hesitation in using Gravity Credit Control again in the future.”

Christian Geuter, Director, Legge Geuter, Worcester, UK

"When Gravity first approached me about outsourcing my credit control, I was initially apprehensive and reluctant to go down this route."

“However, their excellent persuasive skills and professional attitude won me over, so I experienced first-hand their ability to earn trust and build a relationship. Now, I have no hesitation in entrusting such an important part of our customer service to their dedicated team.”

JC, MD of Publishing company, Glos

"We started using Gravity for our credit control mid-2013. This was one the best decisions we have ever made."

“As we know, credit control is a skill; the Gravity team have done an excellent job offering total professional support to us in this area.
Not only have their services greatly enhanced our cash flow by reducing our debtor days, but they have saved us a tremendous amount of money and heartache.
We’ve saved money on recruitment of specialist expensive staff, employers NIC, training etc. leaving us to get on with what we’re in business for.
Our customers don’t even know we are using an offsite credit control company as a dedicated phone line is set up in our name as a standard procedure. Our clients have now learnt to respect our terms of business, cementing an even closer relationship with our sales team.
Thank you, Gravity.”

RF, MD, Construction industry supplier, Midlands

"Working with the team at Gravity is an absolute pleasure."

“They are all highly skilled at what they do and always interact with us in a friendly and calm manner.
They have been extremely effective at bringing in both current and long-term debt and with keeping us informed on a regular basis of the status of our account.

We would highly recommend them.”

  SR- Specialist IT Consultancy and Solutions Provider

"At MTT, we have our own preliminary credit control procedures and use Gravity to collect overdue invoices form clients who no longer communicate with our accounts department."

“We have been exceptionally pleased with the results obtained, with every client paying up as requested within just a few days. The service is firm but fair and we are kept informed at each stage of the process. We also have the option to make decisions on how to proceed in each case, when appropriate. We Would have no hesitation in recommending Gravity to anyone looking for a friendly, approachable and efficient credit control service.”

Sue Clark, Managing Director – MTT

"You have made reclaiming debts from some very long standing debtors quick, easy and stress free."

“The fees charged by Gravity were reasonable and I was impressed that where possible the debtor paid the bulk of the fees.
I wouldn’t hesitate in using or recommending Gravity Credit Control to anyone with bad debts and those seeking credit checks on potential customers.
An outstanding service-Thank you!”

Fay Hildred, Managing Director – Wildwood Rooms

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