For avoidance of doubt, credit control and debt collection are not the same thing and should never be considered as such. The Gravity team sum up the difference between the two like this: Credit control = customer kept Debt Collection = customer lost Credit control is...

We humans thrive on routine and often find ourselves doing things in the way that they’ve been done for years. Often the response to “Why are we doing it this way?” is “That’s the way it’s always been done before, isn’t it?” The human brain maps out routines and...

Whatever your business we all have one thing in common – the need for good cashflow. For any business that raises invoices for its goods and services means extending credit terms to your customer. Typically the most common payment terms are 30 days from date of...